Digital safety is a critical priority for small businesses as cyber threats evolve. Here are some essential cybersecurity tips to safeguard your small business and digital assets.
1. Install antivirus software
Installing reputable antivirus software is essential for protecting your digital data and assets. This will help defend against viruses, phishing, ransomware, spyware and other malware. Remember to update your software regularly to ensure you’re always running the latest, most secure versions of your apps and operating system.
2. Beware of cyber scams
Let’s circle back. Phishing, which includes vishing and smishing attacks, is when scammers pretend to be a trusted service provider so that they can access sensitive information such as usernames, passwords, and bank and credit card details. These scams have become increasingly sophisticated and easy to get duped by. Make it a priority to ensure your workforce gets the necessary training to be able to spot a scam and report any suspicious emails or messages.
3. Use unique passwords
Always create unique, complex passwords for business related accounts and never repeat or reuse passwords. If you do have staff, make sure that they are aware of this. A reputable password manager can simplify the process while strengthening your security.
4. Embrace multi-factor authentication (MFA)
Multi-factor authentication adds an extra layer of security as it requires more than just a password to access your accounts. This can take the form of a one-time password (OTP) or biometric identification, such as fingerprints or facial recognition. MFA makes it significantly harder for any unauthorised individuals to access your business's systems. Remember, never share your OTP with anyone.
5. Monitor social media accounts
Social media is a powerful tool for small businesses, but it can also pose a digital security risk. It’s crucial to regularly check your business’s social media accounts to scan for unauthorised access, such as hacking. Be aware of the latest best practices when it comes to keeping your social media accounts secure. Always look out for the latest, platform-specific methods to tighten up your social media settings and safeguard your account.
6. Regularly back up your data
Data loss due to cyber attacks or hardware failure can impact your small businesses. Put a regular automated backup system in place to protect your critical business data. Storing backups in the cloud can safeguard your data even in the event of physical damage to your business premises.
7. Secure your Wi-Fi network
Securing your Wi-Fi network is a must for small businesses that are dependent on a wireless connection. Always change default passwords for Wi-Fi routers, and if you need to provide guest access to customers, for example, set up a separate network to minimise your risk.
Small Business Cybersecurity Emergency Response Plan
Even the most digitally secure business can be susceptible to a breach. In such a cybersecurity incident, small businesses need a thorough emergency plan to respond and minimise the impact of the cyber threat. Here’s a three-point emergency plan to guide your business through a security incident:
1. Contain the cybersecurity breach, then assess
Your immediate response should be to implement disaster control measures by containing the cybersecurity breach and then thoroughly assessing the extent of the affected data or systems to prevent it from spreading further.
2. Notify affected parties
Who do you need to inform? This could be your IT support provider or any employees who may have been affected by the breach. Then inform external parties, such as customers and vendors, if sensitive or personal data may have been compromised. A well-thought-out cybersecurity strategy to manage a potential PR crisis and protect your company’s reputation will guide you through this step.
3. Recover and prevent
Next, it’s time to restore the affected systems safely. This is where the data you would have backed up can be recovered. Then, a post-breach report should be conducted to understand what went wrong and how to prevent any further cybersecurity incidents. Provide additional cybersecurity training to employees so they’re aware of potential threats, phishing scams and always follow the correct cybersecurity protocols.
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